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Dialpad

Dialpad is a cloud-based business phone system and contact center platform that enables voice, video, messages and meetings across your existing devices

What agents can do

Actions192

  • Access control policies listing

    Retrieves a list of access control policies for the authenticated dialpad company.

  • Add blocked phone numbers

    Adds specified phone numbers to the blocked list in dialpad.

  • Add department operator by id

    Adds a new operator to a specific department in dialpad.

  • Add member to channel

    Adds a new member to a specified channel within the dialpad communication platform.

  • Add member to coaching team

    Adds a new member to a specific coaching team in dialpad.

  • Add operator to call center

    This endpoint adds a new operator to a specified call center in the dialpad system.

  • Add operator to office

    This endpoint adds a new operator to a specific office within the dialpad system.

  • Add participant to call

    Adds a new participant to an existing call in the dialpad system.

52 more
  • Assign fax line to target

    Creates and assigns a new fax line to a specified target (user or department) in the dialpad system.

  • Assign number to call router

    This endpoint assigns a phone number to a specific call router in the dialpad system.

  • Assign phone number to office

    This endpoint assigns a phone number to a specific office in the dialpad system.

  • Assign phone number to room

    Assigns a phone number to a specified room in dialpad.

  • Assign phone number to target

    Assigns a phone number to a specified target within the dialpad system.

  • Assign phone number to user

    This endpoint assigns a phone number to a specific dialpad user.

  • Assign policy to user by id

    Assigns an access control policy to a specific user within the dialpad system.

  • Attach labels to call

    Creates or updates labels for a specific call in the dialpad system.

  • Configure call center settings

    This endpoint creates a new call center within the dialpad system with customizable settings for call handling, routing, operational hours, and advanced features.

  • Create access control policy

    Creates a new access control policy in dialpad, defining a set of permissions and their application scope.

  • Create agent status subscription

    Creates or updates an agent status subscription for real-time monitoring of contact center agent statuses in dialpad.

  • Create callback

    Creates a callback request in a dialpad call center.

  • Create call review share link

    Creates a shareable link for a specific call review in the dialpad platform.

  • Create call router configuration

    Creates a new call router in the dialpad system, allowing for custom call routing logic based on a specified url.

  • Create channel endpoint

    Creates a new communication channel within the dialpad platform.

  • Create custom ivr with audio file

    Creates a new custom interactive voice response (ivr) system within the dialpad platform.

  • Create new contact entry

    The createcontact endpoint adds a new contact to dialpad's system.

  • Create new department record

    Creates a new department within the dialpad system with customizable settings for call handling, operating hours, and advanced features.

  • Create pin for international room calls

    Creates a pin for protected international calls from a dialpad room.

  • Create room in office via post

    Creates a new room within a specified office in the dialpad system.

  • Create schedule reports endpoint

    Creates a scheduled report in the dialpad system for various types of communication data.

  • Create secondary office

    Creates a new office within the dialpad system with specified configurations and settings.

  • Create sms event subscription

    Creates a new sms event subscription in the dialpad api, allowing users to receive notifications for inbound and/or outbound sms messages.

  • Create user with auto assign

    Creates a new user account in the dialpad system with the specified details.

  • Create webhook post endpoint

    Creates a new webhook integration for receiving real-time event notifications from dialpad.

  • Deauthorize oauth2 session

    Deauthorizes (revokes) an oauth2 access token, effectively terminating the application's access to the dialpad api.

  • Delete access control policy by id

    Deletes a specific access control policy from the dialpad system.

  • Delete agent status by id

    Deletes a specific agent status subscription identified by its unique id.

  • Delete call center by id

    Deletes a specific call center from the dialpad system.

  • Delete call review share link by id

    This endpoint deletes a specific call review share link in the dialpad system.

  • Delete call router by id

    Deletes a specific call router from the dialpad system.

  • Delete call subscription by id

    Deletes a specific call subscription from the dialpad system.

  • Delete channel by id

    Deletes a specific channel from the dialpad communication platform.

  • Delete channel member by id

    Removes a specified member from a dialpad channel.

  • Delete contact by id

    Deletes a specific contact from the dialpad system using the provided contact id.

  • Delete custom ivr by target type and ivrtype

    Deletes a custom interactive voice response (ivr) configuration from a specified target in the dialpad system.

  • Delete department resource

    Deletes a specific department from the dialpad system.

  • Delete deskphone by user id

    Deletes a specific deskphone associated with a user in the dialpad system.

  • Delete deskphone in room

    This endpoint removes a specific deskphone from a designated room within the dialpad system.

  • Delete number via api

    Deletes a specific phone number from the user's dialpad account.

  • Delete office operator by id

    Removes a specified operator (user or room) from a particular office in the dialpad system.

  • Delete operator from call center

    Removes a specified operator from a call center in the dialpad system.

  • Delete operator from department

    Removes a specified operator from a department in the dialpad system.

  • Delete recording share link by id

    Deletes a specific recording share link in the dialpad system.

  • Delete room by id

    Deletes a specific room from the dialpad system using its unique identifier.

  • Delete schedule report by id

    Deletes a specific scheduled report from the dialpad system.

  • Delete sms subscription by id

    Deletes a specific sms subscription from the dialpad system.

  • Delete subscription changelog by id

    Deletes a specific changelog entry from a subscription in the dialpad system.

  • Delete subscription contact by id

    Deletes a specific subscription contact from the dialpad system.

  • Delete user by id

    Deletes a user from the dialpad system based on the provided user id.

  • Delete webhook by id

    Deletes a specific webhook subscription from the dialpad platform using its unique identifier.

  • Delete websocket connection by id

    Closes and removes a specific websocket connection in the dialpad system.

And 132 more in Definable.

How it connects

You sign in to Dialpad in a window. Composio, our app-connections provider, holds the sign-in; Definable keeps only a reference to it.

Keep the connection to yourself or share it with your workspace. Any action that writes or sends can wait for your approval.