New: every message picks a fast or a slow model

Gorgias

Gorgias is a helpdesk and live chat platform specializing in e-commerce, offering automated support, order management, and unified customer communication

What agents can do

Actions32

  • Add ticket tags

    Adds tags to a ticket in gorgias.

  • Create account setting

    Creates a new account setting in gorgias.

  • Create customer

    Creates a new customer in gorgias.

  • Create team

    Creates a new team in gorgias.

  • Create ticket

    Creates a new ticket in gorgias.

  • Delete customer

    Deletes a specific customer from gorgias.

  • Delete customer field value

    Deletes a specific field value for a customer in gorgias.

  • Delete customers

    Deletes multiple customers from gorgias.

24 more
  • Delete team

    Deletes a specific team from gorgias.

  • Delete ticket

    Deletes a specific ticket from gorgias.

  • Delete ticket field value

    Deletes a specific field value for a ticket in gorgias.

  • Get account

    Retrieves your gorgias account information.

  • Get customer

    Retrieves a specific customer from gorgias.

  • Get event

    Retrieves a specific event from gorgias.

  • Get team

    Retrieves a specific team from gorgias.

  • Get ticket

    Retrieves a specific ticket from gorgias.

  • List account settings

    Lists all account settings in gorgias.

  • List customer field values

    Lists all field values for a customer in gorgias.

  • List customers

    Lists customers in gorgias with various filtering options.

  • List events

    Lists events in gorgias with various filtering options.

  • List teams

    Lists teams in gorgias.

  • List ticket field values

    Lists all field values for a ticket in gorgias.

  • List tickets

    Lists tickets in gorgias with various filtering options.

  • List ticket tags

    Lists all tags for a ticket in gorgias.

  • Merge customers

    Merges two customers in gorgias, combining their data and history.

  • Remove ticket tags

    Removes tags from a ticket in gorgias.

  • Set customer data

    Sets the complete data object for a customer in gorgias.

  • Set ticket tags

    Sets the complete list of tags for a ticket in gorgias.

  • Update account setting

    Updates an existing account setting in gorgias.

  • Update customer

    Updates an existing customer in gorgias.

  • Update team

    Updates an existing team in gorgias.

  • Update ticket

    Updates an existing ticket in gorgias.

How it connects

You sign in to Gorgias in a window. Composio, our app-connections provider, holds the sign-in; Definable keeps only a reference to it.

Keep the connection to yourself or share it with your workspace. Any action that writes or sends can wait for your approval.