HelpSpot

Actions10

• Create request

  Create a staff-side support request with an initial customer-visible or internal note.

• Get current user

  Return the connected HelpSpot staff user's identity, defaults, and support capabilities without authentication tokens.

• Get request

  Return one support request with normalized history and optional time total; fail clearly when HelpSpot returns its sparse HTTP-200 missing-request shape.

• List filters

  List the connected staff user's saved and built-in queue filters, including symbolic selectors such as inbox and myq.

• List saved responses

  List reusable response templates available to the connected staff user, either all templates or the user's ten most-used templates.

• List support options

  List IDs and labels used to categorize, assign, route, or set the status of HelpSpot requests.

• Run filter

  Return one cursor-controlled page of request summaries from a saved or built-in HelpSpot queue filter.

• Search requests

  Search support requests by text, customer, state, assignment, or date and return one concise cursor-controlled page.