Supportbee
SupportBee is a web-based email support tool that helps businesses organize their customer support emails efficiently.
What agents can do
Actions33
Archive ticket
Tool to archive a supportbee ticket by its id.
Assign ticket to team
Tool to assign a ticket to a team.
Create rule
Tool to create a new routing or automation rule in supportbee.
Create snippet
Tool to create a reusable snippet for ticket responses.
Create ticket
Tool to create a new support ticket.
Create ticket reply
Tool to post a reply to a ticket.
Create user or customer group
Tool to create a new user in supportbee.
Delete snippet
Tool to delete a snippet by its id.
25 moreFewer
Delete ticket
Tool to permanently delete a trashed ticket.
Fetch emails
Tool to retrieve all forwarding email addresses for the company.
Fetch labels
Tool to retrieve all custom labels.
Fetch snippets
Tool to fetch all saved snippets.
Fetch team by id
Tool to fetch a supportbee team by its id.
Fetch teams
Tool to retrieve all teams in the company.
Get avg first response time report
Tool to retrieve average first response time data points.
Get replies count report
Tool to get replies count data points over time.
Get tickets count report
Tool to get ticket count data points over time.
List ticket comments
Tool to list all comments for a ticket.
List ticket replies
Tool to list all replies for a specific ticket.
List tickets
Tool to list tickets.
Mark ticket as answered
Tool to mark a ticket as answered.
Mark ticket as spam
Tool to mark a supportbee ticket as spam.
Mark ticket as unanswered
Tool to mark a ticket as unanswered.
Search tickets
Tool to search supportbee tickets.
Show ticket reply
Tool to fetch a specific reply for a supportbee ticket.
Show user or customer group
Tool to retrieve a user or customer group by id.
Trash ticket
Tool to trash a supportbee ticket by its id.
Unarchive ticket
Tool to unarchive a supportbee ticket by its id.
Unassign ticket from team
Tool to un-assign a ticket from its assigned team.
Unassign ticket from user
Tool to unassign the user from a ticket.
Unmark ticket as spam
Tool to unmark a supportbee ticket as spam.
Untrash ticket
Tool to untrash (restore) a supportbee ticket by its id.
Update user
Update supportbee user
How it connects
You paste an API key from Supportbee on a page Composio hosts, so the key never passes through Definable.
Keep the connection to yourself or share it with your workspace. Any action that writes or sends can wait for your approval.
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